HomeTestimonail Button icon 3

From Noises to No Heat: Troubleshooting and Maintaining Your Water Heater Like a Pro

Why Tankless Water Heater Maintenance Matters for Your Home

Tankless water heater maintenance is essential for efficiency, longevity, and avoiding costly breakdowns. While tankless systems offer up to 50% in energy savings by heating water on demand, they require regular care to perform at their best.

Over time, minerals from your water supply build up inside the unit's heat exchanger. This scaling reduces efficiency, strains components, and can lead to system failure. The good news is that proper maintenance can extend your unit's lifespan to 20 years or more, ensuring consistent hot water and lower energy bills.

Key maintenance includes:

  • Annually flushing the system to remove mineral scale (more often with hard water).
  • Regularly cleaning the water inlet and air intake filters.
  • Inspecting the venting system for blockages.

Some tasks are DIY-friendly, while others require a professional to protect your warranty and ensure safety. This guide covers everything you need to know to maintain your tankless water heater and recognize when it's time to call for help.

Infographic showing a side-by-side comparison of how a tankless water heater provides instant hot water on-demand by heating water as it flows through a heat exchanger, versus a traditional storage tank heater that stores and constantly reheats a large volume of water, with arrows indicating water flow, mineral buildup locations, and key maintenance points for each system type - tankless water heater maintenance infographic

The "Why": Benefits and Risks of On-Demand Water Heater Care

Your tankless water heater works hard to provide endless, on-demand hot water, making it far more energy-efficient than traditional tank models. But to maintain that performance, it needs regular care. Let's explore why tankless water heater maintenance is a crucial part of your home care routine.

Benefits of Maintenance

Regular maintenance protects your investment and delivers significant returns. By preventing mineral buildup, you ensure your unit operates at peak efficiency, keeping your energy bills low. Tankless water heaters can reduce water heating costs by up to 50% compared to tank models, and routine care preserves those savings.

Proper maintenance can also double the lifespan of your unit to 20 years or more, compared to the 10-year average for unmaintained systems. This means an extra decade of reliable service. You'll also enjoy consistent water temperatures without fluctuations or cold surprises, avoiding the stress and cost of emergency service calls.

Want to learn more about choosing the right system? Check out our guide to the best tankless water heaters to see what makes these units so efficient.

Signs Your Unit Needs Attention

Your water heater will often signal when it needs service. Be aware of these common warning signs:

  • Fluctuating water temperatures: If your shower temperature is inconsistent, mineral buildup may be interfering with the heat exchanger.
  • Reduced water flow: A drop in water pressure can indicate that mineral deposits are clogging the unit's internal pipes.
  • Unusual noises: Popping, rumbling, or banging sounds often point to sediment buildup inside the heat exchanger.
  • Error codes: Modern units display error codes to alert you to specific issues. Consult your manual, but persistent codes warrant a professional call.
  • Discolored water or leaks: Any sign of rust-colored water or moisture around the unit requires immediate attention to prevent serious damage.

If you're experiencing any of these signs, don't wait. Contact us for Water Heater Repair in Georgetown ON before a small problem gets bigger.

Risks of Neglecting Maintenance

Skipping maintenance is a gamble. The primary risk is mineral buildup (scale), especially with hard water. This scale coats the heat exchanger, forcing the unit to work harder and consume up to 30% more energy. This strain leads to premature component failure, clogged water lines, and a drastically shorter lifespan.

Worst of all, neglecting maintenance can void your manufacturer's warranty. Most warranties require proof of regular, professional servicing. If a major component fails due to scale buildup, you could be responsible for the full cost of repair or a complete Tankless Water Heater Replacement in Georgetown ON, an expense that routine care could have prevented.

Understanding Your Warranty

Your warranty is a valuable safety net, but it requires you to perform regular maintenance. Manufacturers typically demand proof of annual servicing, so keep all receipts and service records. While some tasks are DIY-friendly, damaging the unit during a repair can void your warranty. For any complex task, professional service is the safest way to protect your coverage.

Your user manual is the best source for your model's specific maintenance requirements and warranty conditions. You can also find official maintenance sheets for various models from manufacturers to ensure compliance.

Your Essential Tankless Water Heater Maintenance Checklist

Keeping your tankless water heater in peak condition is manageable with the right tools and guidance. This section covers the most critical maintenance task: flushing and descaling, along with other key component checks.

complete DIY tankless water heater flushing kit (bucket, pump, hoses, vinegar) - tankless water heater maintenance

Supplies You'll Need

Gather these items before you begin your tankless water heater maintenance:

  • Submersible pump (1/6 HP is sufficient)
  • Two hoses (2-4 feet long) with fittings for your service ports
  • 3-4 gallons of undiluted white vinegar or a manufacturer-approved descaling solution
  • 5-gallon bucket
  • Screwdriver and wrench
  • Towels or rags

Caution: Never use harsh chemicals. Stick to white vinegar or solutions approved in your owner's manual to avoid damaging internal components.

The Core of Tankless Water Heater Maintenance: Flushing and Descaling

Flushing removes the mineral buildup that harms your unit's efficiency and lifespan. If your unit lacks isolation valves, which simplify this process, we recommend having them installed. Our Tankless Water Heater Installation Georgetown ON Guide can help.

Follow these steps to flush your system:

  1. Safety First: Turn off the power (at the circuit breaker) and gas supply to the unit. Close the main cold and hot water valves.
  2. Release Pressure: Briefly open the pressure relief valve. Slowly remove the purge port valve caps, being careful to preserve the rubber sealing discs inside.
  3. Connect Hoses: Attach one hose to the cold water service valve, placing the other end in your bucket. Connect the second hose from the hot water service valve to your submersible pump, and place the pump in the bucket.
  4. Open Purge Valves: Twist the purge port valve handles so they are perpendicular to the main valves.
  5. Circulate Solution: Pour 3-4 gallons of white vinegar into the bucket and turn on the pump. Let it circulate for 45-60 minutes to dissolve mineral deposits.
  6. Flush with Fresh Water: Once the cycle is done, turn off the pump. Close the cold water service valve. Disconnect the hose from the hot water service valve and drain the remaining vinegar. Keeping the hot service valve open with its hose directed to the bucket, briefly open the main cold water valve to flush the system with fresh water for 5 minutes.
  7. Reassemble: Close all valves, disconnect your hoses, and replace the purge port caps securely.
  8. Restart: Slowly open the main cold and hot water valves. Restore power and/or gas to the unit.
  9. Bleed Air: Turn on a nearby hot water tap and let it run until the water flows steadily without sputtering (2-3 minutes).

For a visual guide, watch a step-by-step video on how to flush your unit. Always consult your owner's manual for model-specific instructions.

Interior and Exterior Component Checks

Beyond flushing, perform these regular checks to keep your system running smoothly.

technician inspecting the air filter and vent pipes - tankless water heater maintenance

  • Inlet Water Filter: Clean this every few months. Turn off the water, remove the filter (check your manual for location), and rinse it under cold water.
  • Air Intake Filter (Gas Units): A clogged filter restricts airflow and reduces efficiency. Check it regularly and clean with a damp cloth or soft brush. Ensure it is completely dry before reinstalling.
  • Condensate Trap (Condensing Units): This trap collects acidic water and needs periodic cleaning to prevent blockages. Follow your manual's instructions for removal and cleaning.
  • Exterior and Vents: Wipe down the exterior casing to prevent rust and spot corrosion. Inspect vent pipes for blockages (nests, debris) or damage. Ensure at least 30 inches of clearance around the unit for proper airflow.

DIY vs. Professional Service: Knowing When to Call for Backup

Some tankless water heater maintenance tasks are great for a confident homeowner, while others require a professional's expertise. Knowing the difference is key to keeping your unit running safely and protecting your warranty.

friendly, professional technician inspecting a tankless water heater - tankless water heater maintenance

DIY Tasks for the Confident Homeowner

If you're comfortable with basic home projects, you can likely handle these tasks. Always consult your owner's manual first.

  • Exterior Cleaning: Wiping down the unit's casing and ensuring clear airflow around it.
  • Vent Inspection: Visually checking for obvious blockages like leaves or nests.
  • Filter Cleaning: Removing, rinsing, and reinstalling the water and air filters per your manual's instructions.
  • System Flushing: This is a more involved DIY task. If you have the right supplies and can follow instructions precisely, you can do it yourself. If you feel uncertain, it's best to call a professional.

When to Schedule Professional Tankless Water Heater Maintenance

We recommend professional service at least once a year for a comprehensive check-up. A certified technician is essential for tasks that require specialized tools and knowledge, ensuring safety and protecting your warranty.

Call a professional for:

  • Annual Comprehensive Inspection: A thorough check for wear, potential leaks, and overall system health.
  • Gas Pressure Checks & Burner Cleaning: These tasks are critical for the safety and efficiency of gas units and should never be attempted as a DIY project.
  • Electrical Component Testing: Verifying that all connections and sensors are functioning safely and correctly.
  • Complex Issues: Diagnosing persistent error codes, unusual leaks, or significant performance problems.
  • Warranty Protection: Many manufacturers require documented professional servicing to keep your warranty valid.

At Brooks Heating and Air, our family-first approach and decade of experience mean we prioritize your comfort and safety. We back our work with a 100% satisfaction guarantee. For expert care in Georgetown ON, Acton ON, Milton ON, Brampton ON, or Halton Hills ON, trust our team to get the job done right.

Frequently Asked Questions about Tankless Water Heater Upkeep

Here are answers to the most common questions we receive about tankless water heater maintenance.

How often should a tankless water heater be serviced?

The general recommendation is a professional service, including flushing, once a year. However, this depends heavily on your water quality.

  • Homes with hard water: Service is needed more frequently, typically every 6-9 months, to combat aggressive mineral buildup.
  • Homes with soft water: If you have a water softener, you may be able to extend the service interval to every 2-3 years.

Always check your manufacturer's guidelines for the most accurate schedule for your model. Whether you need help with water heater installation in Milton ON or water heater repair in Acton ON, we can help you maintain the right schedule.

How does water quality affect maintenance needs?

Water quality, specifically its hardness, is the single biggest factor affecting maintenance frequency. Hard water contains high levels of dissolved minerals like calcium and magnesium. When heated, these minerals form a crusty buildup called limescale inside the heat exchanger.

This scale acts as an insulator, forcing your unit to work harder and use more energy. It also restricts water flow and can lead to premature component failure. This is why homes in hard water areas require more frequent descaling.

Installing a whole-house water softener is the best way to protect your investment. It removes these minerals before they can cause damage, extending the life of your water heater and other appliances. Learn more about how different models handle water conditions in our guide to the best tankless water heaters.

Can I drain my tankless water heater for winterizing a cabin?

Yes, and it's essential for any property that will be left unheated in the winter. Frozen water can cause pipes to burst and severely damage your unit.

The process involves draining both the cold and hot water lines. Critically, you must also use compressed air to blow out any remaining water trapped in the system to prevent freeze damage. Having professionally installed drain valves makes this process much easier.

Always consult your manufacturer's instructions for the specific winterizing procedure for your model. Proper winterization protects your investment and ensures your unit is ready to go when you return. We can help install necessary valves during a Water Heater Replacement Brampton ON or Water Heater Installation Acton ON.

Keep Your Hot Water Flowing with Expert Care

We've covered the essentials of tankless water heater maintenance, from the benefits of regular care to the steps for flushing your system. The effort you put into maintenance pays off through longevity, efficiency, and reliability.

Proactive care helps your unit last up to 20 years, keeps energy bills low, and prevents stressful emergency repairs. It's a small investment that protects you from major expenses and ensures your manufacturer's warranty remains valid.

At Brooks Heating and Air, our family-first approach means we treat your home as our own. With over a decade of experience and a 100% satisfaction guarantee, we provide expert service you can trust. Our certified technicians understand the challenges of our local water and weather conditions in Georgetown ON, Halton Hills ON, Acton ON, Milton ON, and Brampton ON.

Don't wait for warning signs like strange noises or fluctuating temperatures. A professional inspection can catch issues before they become serious problems. Let us handle the complex tasks like burner cleaning, gas pressure checks, and electrical testing.

Ready to give your tankless water heater the expert care it deserves? Schedule your professional water heater service in Milton, ON today. We're also here for water heater repair in Halton Hills ON or water heater replacement Georgetown ON. Let's keep your hot water flowing for years to come.

Customer Testimonials

Brooks Heating and Air exceeded my expectations every time!
Star Icon  | Brooks Heating & Air Inc.

Fantastic Company and Service. We needed a new dryer vent last minute and they came the same day we called. They offered tremendous service and did a very professional Job. The Two Young Gentleman had a good attitude and were a pleasure to deal with. Thanks!

peter valovic
Star Icon  | Brooks Heating & Air Inc.

Wonderful service call with Andrew. He was helpful knowledgeable and did a great job explaining the issues. We have finally signed up for the service plan and would like to have Andrew back for the repair on the fireplace and the furnace service.Amazing service today. Thank you. We are very pleased with our experiences with Brooks.

SUSAN Anderson
Star Icon  | Brooks Heating & Air Inc.

Chris and Jared replaced our furnace and air conditioner just before Christmas. It was an excellent experience. They did a very thorough job of removing the old units and installing the new ones and everything was left neat and tidy and "done right." Thanks Chris and Jared, much appreciated! We'll be keeping Brooks Heating and Air in our contact list. We rate them A+.

AMY W
Star Icon  | Brooks Heating & Air Inc.

Big thanks to Jacob! He came to our rescue after hours in an emergency, when our furnace broke down, in a very speedy manner. He explained everything in detail and fixed the problem for us expertly!

I highly recommend Brooks, and Jacob.
Thank you so much for giving us peace of mind, and heat again! 😊

Deborah Rule
Star Icon  | Brooks Heating & Air Inc.

We have been customers of Brooks Heating and Air for years, and they came through as always when we needed our air conditioner replaced. In less than 48 hours from our initial call, we had a new AC unit installed. Chris came by and answered all of our questions and had the crew come out the next day for the install. They were prompt, courteous, friendly and professional (as always). We couldn’t be happier with our experience. Thanks to the Brooks team for the wonderful service!

Amanda H.
Testimonial Bg | Brooks Heating & Air Inc.
Financeit | Brooks Heating & Air Inc.

Flexible Financing Options for Your Needs

At Brooks Heating & Air Inc, we offer a variety of financing plans tailored to fit your budget. Whether you need short-term solutions or long-term investments, we have options that make it easier for you to manage your HVAC system needs.

Location bg image | Brooks Heating & Air Inc.